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  1. Forever New NZ
  2. Payments, Gifts and Promotions
  3. Payment and Promotions questions answered here

Payment and Promotions questions answered here

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  • Card and Payment Options
  • How do I enter a promotional code?
  • How do I check my gift card balance?
  • Who do I contact if I am having technical issues with the website or my online payment?
  • My payment method was not accepted
  • Does Forever New offer gift cards?
  • How do I redeem my gift card online?
  • How long is my gift card valid for?
  • Can I use my gift card both online and in-store?
  • What happens if I lose my gift/exchange card?
  • What terms and conditions apply to Forever New gift cards?
  • What is Laybuy?
  • How do I sign up to use Laybuy?
  • How do I pay using Laybuy?
  • How will I know when I need to pay my five further instalments?
  • When do my six Laybuy instalments need to be paid?
  • Will payments come out of my account automatically?
  • How will Laybuy transactions (instalments or refunds) appear on my debit or credit card statement?
  • Who should I contact if I have questions about my Laybuy account?
  • Where can I find out more about Laybuy?

Forever New Help Centre
Forever New New Zealand
Forever New Australia
Forever New International

Forever New Clothing Pty Ltd
ABN 11 118 100 100
Botanicca Corporate Park
Building 8, Level 1
584 Swan Street
Burnley Victoria 3121
Australia