Payment and Promotions questions answered here
- Card and Payment Options
- How do I enter a promotional code?
- How do I check my gift card balance?
- Who do I contact if I am having technical issues with the website or my online payment?
- My payment method was not accepted
- Does Forever New offer gift cards?
- How do I redeem my gift card online?
- How long is my gift card valid for?
- Can I use my gift card both online and in-store?
- What happens if I lose my gift/exchange card?
- What terms and conditions apply to Forever New gift cards?
- What is Laybuy?
- How do I sign up to use Laybuy?
- How do I pay using Laybuy?
- How will I know when I need to pay my five further instalments?
- When do my six Laybuy instalments need to be paid?
- Will payments come out of my account automatically?
- How will Laybuy transactions (instalments or refunds) appear on my debit or credit card statement?
- Who should I contact if I have questions about my Laybuy account?
- Where can I find out more about Laybuy?