Your Spend and Earn balance begins accruing from the day you create an account with us and is valid for a 12-month period from that date.
If you created an account with us before the launch of Forever You Rewards, your Spend and Earn balance will expire 12 months from the launch date. Your Spend and Earn balance then resets for the next 12-month period.
To find out exactly when your Spend and Earn balance expires, simply log in to your account, navigate to ‘Forever You Rewards’ in the menu on the left-hand side of the page, and scroll down to ‘Spend and earn’ to view your balance expiry date.