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  1. Forever New NZ
  2. Delivery and Tracking
  3. Delivery and Tracking

Delivery and Tracking

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  • General Delivery Information
  • How do I track my order?
  • What is Click and Collect?
  • Can I change my delivery address after I’ve placed my order?
  • What happens if I can’t collect my order?
  • Can someone else collect the order on my behalf?
  • How long are orders kept for collection?
  • Why is my nearest store not shown as a pickup location?
  • What if the store is out of stock of my item after I place my Click and Collect order?
  • Can I change or cancel my Click and Collect order?
  • How will I know when my order is ready to collect?
  • What do I need to bring with me when I collect my order?
  • Why haven’t I received my order?
  • Can I have my order delivered to my work address?
  • Do I need to sign for my order?

Forever New Help Centre
Forever New New Zealand
Forever New Australia
Forever New International

Forever New Clothing Pty Ltd
ABN 11 118 100 100
Botanicca Corporate Park
Building 8, Level 1
584 Swan Street
Burnley Victoria 3121
Australia