Please note that item(s) purchased at a Forever New store within New Zealand are only eligible for exchange or refund at a Forever New store within New Zealand. Please click here to find your nearest store or contact our friendly Customer Service Team for any further assistance.
Forever New items purchased from third-party retailers are not eligible for return at Forever New stores.
A refund will be issued to your original method of payment where eligible. If PayPal was used as the original payment method, the refund will be credited to a nominated credit card associated with the account. Please note that the cardholder must be present at the time of transaction.