Returns and Exchanges
- COVID-19 Delivery & Returns
- What is Forever New's Returns Policy?
- When will I receive my returns shipping label?
- Can I return sale items?
- How do I return or exchange an item(s) purchased online?
- How do I package and send my return?
- Have you received my returned goods?
- When will I receive my refund/exchange?
- Can I return an item purchased online to a Forever New store?
- Can I return an item purchased at a Forever New store online?
- In-store returns and exchanges
- I purchased an item at full price and now it has gone on sale; can I still get a refund or exchange?
- What if I received my item as a gift?
- What if my item doesn’t fit, I change my mind or my item is faulty?